The Scoop Crew Team
The Crew Behind the Truck.
The Scoop Crew is locally owned and serves communities across Upstate South Carolina. Read who runs the business and how to plan visits with the crew.
Who We Are
Locally Owned, Not a Franchise
The Scoop Crew isn't a franchise or a national chain. It's a local, family-owned business that Brandon Wright started in January 2022, right here in the Upstate of South Carolina.
You'll know us by the colorful truck and the buckets that say "Your Local Pooper Scooper." That's exactly what we are: a crew from the area, keeping home yards, dog parks and common areas clean across the Upstate.
Have a question about your yard, your address or a property you manage? Call or text (864) 533-4256 or email info@thescoopcrew.com, and the crew will get back to you.
Before the First Visit
Who Handles What
These notes are general suggestions to make visits easier, not company rules. Your plan and your address decide the details, so confirm anything important with the crew.
The Crew's Part
What the crew does depends on the service you choose. On a residential plan, a crew member scoops the area of the yard you agreed on when you set up service. With Bucket Service, the crew picks up what you have put in the bucket and leaves the scooping to you.
At managed properties, the work centers on pet waste stations and dog parks: installing and looking after stations (new bags, fresh liners and cleanup around each one) and scooping the park. Common areas can be scooped as well. Yard Deodorizing is added to a residential plan when you want odor treated too.
Your Part
Most of what you can do comes down to access and information. Tell the crew the things you would want to know if you were walking into your yard for the first time.
- How to get through the gate, and whether it locks
- Where the dogs will be during a visit
- Which parts of the yard to scoop and which to skip
- Anything that has changed since the last visit
Visit Day
Gates, Dogs and the Yard Itself
Gates and Locks
Say how the crew gets in, whether that is a side gate, a back gate or a gate with a combination lock. If a latch sticks or only closes when you lift the gate, mention that too.
Share lock codes when you set up service rather than in a first message. If a code changes, tell the crew before the next visit.
Before leaving, the crew closes your gate and sends you a photo of it. That happens after every visit, so you can see the yard was left shut.
Where the Dogs Should Be
Bringing your dogs inside during a visit keeps things calm for them and leaves the yard clear for scooping.
If a dog has to stay outside, tell the crew ahead of time and describe how the dog acts around visitors. Ask what works for a dog that stays out, so you agree on a plan before visit day.
The Yard Itself
Before visit day, pick up toys, hoses and anything else you do not want moved. Point out new plantings, soft ground or a garden bed the dogs are kept out of. If part of the yard is off limits, say so when you describe the area to scoop.
Managed and Rental Properties
Picking the Right Contact
Managed Properties and HOAs
For an apartment community or HOA, it helps to name one contact for access and scheduling questions, plus a backup for when that person is away. Give the crew both names when service starts.
When a board changes or a property manager moves on, send the crew the new contact. Otherwise a question about a locked dog run or a full station may go to someone who no longer handles it.
Rentals and Family Homes
If you arrange service for a rental, a parent's home or a house you look after, decide who the crew should call on visit day and who makes decisions about the plan. They are often different people. A tenant knows the gate and the dogs, while you may be the one who wants to hear about a schedule change.
Choosing and Asking
Settling on a Service
Matching a Schedule to the Yard
Residential plans run twice a week, weekly, every other week or monthly, and you can also ask for a single cleanup. Monthly visits are limited to one dog and a yard of up to 1/8 acre. Twice-weekly visits depend on your address, so ask which schedules are available where you live.
If you are torn between two schedules, consider starting with the shorter gap. Stretching visits out later is easier than catching up on a yard that has gotten ahead of you.
Questions Worth Asking
Write these down before you call, and add your own:
- Is twice-weekly service available at my address?
- What should I do with the dogs on visit day?
- How should I share a gate code or lock combination?
- Who should I contact if my plans change?
- For a property, what does station upkeep include?
Upstate South Carolina
Plan a Visit With the Crew.
See your price, then sign up in our customer portal. Have a question first? Call or email the crew.